General News
40 Years in the business…that’s Grafton Optical
This year, Grafton Optical is celebrating forty years in business,
Certainly a celebratory milestone that could not have been reached without the skill and support of their employees and the trust of their clients. As a thank you to customers for their support and loyalty, they are offering £40 off in their online shop throughout February.
Grafton has built its reputation as a supplier of optical equipment since 1982, supplying, maintaining and calibrating the critical equipment that practices rely on for routine work, while also bringing exciting new technology to the optical market. The company has seen significant expansion over the years and is now one of the leading optical equipment suppliers in the UK; equipping hospitals, universities and optical practices nationwide.
A tight knit team with a huge combined wealth of expertise built up over 40 years in business, experience has taught the Grafton team that going the extra mile every time, no matter how big or small the job, is what provides a great service and really raises the bar for customers.
Grafton Optical CEO David Thickens says of the company’s landmark anniversary “We genuinely value each and every one of our customers and the business that they bring to us. We operate in a competitive market place and understand that now more than ever, decisions around expenditure have to be taken with great care. Without our customers, we wouldn’t be celebrating 40 years in business this year and we feel a great responsibility to supply our customers with the very best products and services that will serve them well and keep them coming back to us.”
Operations Manager Mark Thumwood says “We always try to go the extra mile. We know that our customers are busy and that their time is precious, and our aim is to make everything as straightforward and simple for them as possible. Not just for the jobs that are planned, but also for those emergency situations where customers need help in a hurry.”
To celebrate their 40th anniversary, Grafton will be offering each customer £40 off in their online shop throughout February 2022. To receive your discount code, sign up to receive news updates from Grafton Optical at www.graftonoptical.com/blog.
David Thickens commented “We believe that customer satisfaction can only be achieved if the team is doing an outstanding job, and that is absolutely our mission. Achieving 40 years in business is testament to our fantastic customers and we will continue to put them first, striving to do an even better job for them going forward”.
Grafton Optical is one of the UK’s leading suppliers of ophthalmic instruments, equipping and servicing independent and larger chain opticians as well as Britain’s hospitals. It is also a long term Headline Sponsor of your free Opchat News. Congratulations from us at PHN.
