Membership Body’s response to “Thuggery” on Streets

Practitioner safety is vital say AOP in response to riots and intimidation 

AOP Chief Executive, Adam Sampson condemns violence and intimidation seen across towns in England and Northern Ireland     

The Association of Optometrists (AOP) have responded to ongoing street violence and intimidation in which misinformation online has fuelled unrest across the nation.

Adam Sampson, Chief Executive of the AOP said: “We have witnessed abhorrent behaviour, acts of violence and intimidation tactics over the past days that can only be condemned in the strongest terms.

“Many will be feeling shocked, frightened and deeply troubled about what these acts mean. At this time, it is right that swift, decisive action is taken and safety is the top priority.

“We are proud of the diversity within the optometry profession – made up of clinicians dedicated to providing essential eye care to equally diverse communities across the country. We know that our members have experienced discrimination and intimidation during their career, and these latest events will no doubt raise real concerns.

“Healthcare professionals dedicate their lives to providing care. No one should have to worry about the prospect of violence or intimidation in their workplace or while travelling.”

Liz Stephenson, AOP Head of Employment, said: “We would urge employers in the sector to take all reasonable steps to protect your employees and patients. If you do find yourself in a situation where you are threatened and in danger – calling the police in the best course of action.”

Henry Leonard, AOP Head of Clinical and Regulatory, said: “Where there are legitimate and reasonable concerns regarding the safety of staff, patients or practices due to the ongoing unrest, practices may choose to close. In addition to notifying the NHS, practices should ensure that patients are informed of cancelled appointments with as much notice as possible.

“Where there are patients in need of urgent care, practices should make efforts to signpost those patients to alternative treatment providers or make other suitable arrangements to ensure proper patient care”.

Practice owners may be required to notify the NHS Commissioner about ‘force majeure’ events which have a detrimental impact on their ability to provide NHS services. GOS contractors in England can use the template at Annex 9.1 (page 168) of the Eye Health Policy Book: Appendices to notify the Commissioner about interruptions in the provision of GOS.

The AOP has produced specific member advice in response to the unrest.