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CUES – filling the gaps a year on ~ advice from LOCSU

CUES – filling the gaps a year on ~ advice from LOCSU

Zoe Richmond, LOCSU Interim Clinical Director said: “Within CUES many people aren’t actually ‘seen’ at all but are offered immediate advice and support without the need for a face-to-face appointment. A significant number of people presenting with urgent eye care symptoms are fully managed in this remote way.”

When it was first published, the COVID-19 Urgent eyecare service (CUES) pathway was promoted for the immediate crisis; to help ensure timely access to urgent and emergency eye care in a “COVID-safe” way, without the need to travel to a hospital or, in some cases, even leave home.

However, it was always intended that CUES would also deliver against the NHS long term plan objectives and be a fit for the future, a future without COVID but where urgent eyecare is still delivered locally, optimising the existing workforce across the eye care pathway and reducing the need to travel to a hospital.

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