Action required to deliver nationwide Low Vision Services

Action urged by coalition of voices across eye care and sight loss charities to deliver nationwide Low Vision Services

New report sets out the sector consensus for accessible, life-changing support nationwide for people living with sight loss

The Association of Optometrists (AOP) is calling for consistent commissioning of Low Vision Services (LVS) across the UK, following the publication of a new report examining how services can better meet the needs of people with sight loss.

Low Vision Services provide practical and emotional support that help people maintain independence and improve their quality of life. Support can include specialist assessment, provision of physical and electronic aids, guidance on visual techniques, information on benefits, and onward referral to wider services.

In November 2025, the AOP hosted a consensus workshop bringing together representatives from the Royal National Institute of Blind People, Optometry Wales, Optometry Northern Ireland, Primary Eyecare Services, and the NHS, with additional input provided by Optometry Scotland. Participants reviewed current provision, identified the characteristics of effective services and agreed on practical next steps.

The report summarises these findings and makes the recommendation that comprehensive LVS should be available in every part of the UK, supported by clear referral pathways to ensure people can access support when they need it.

Paul Alexander, Policy and Governance Manager at the AOP, said: “Access to Low Vision Services should not be a luxury – they are a vital part of care for people living with sight loss. When services are available, they can help people remain independent and offer the support they need. The challenge is to move from strong local examples to a consistent offering across the UK, backed by clear commissioning and a robust evidence base.”

Speaking on his experience as an optometrist working in an area with a commissioned LVS, Ankur Trivedi, AOP Board and Council member, said: “Low Vision Services are immensely impactful for patients, and they are an important opportunity for dispensing opticians to be involved in an enhanced service.”

Jagdeep Kaur, Optometrist and AOP Councillor, said: “Many of the patients we see have complex needs and had already started to give up activities they once enjoyed. Low Vision Services provide tools and strategies that can help people to continue with hobbies and maintain their independence. For some patients, the difference is life changing.”

Emma Spofforth, Optometrist and AOP Board member, said: “Fragmented provision and long waits in certain areas can mean patients are unable to access the care that they rely on. Local charities play an essential role in providing support to patients, yet funding remains an issue. Every area of the UK needs a properly commissioned Low Vision Service so that no one faces sight loss without a clear pathway to the support they deserve.”

The report identifies the need to develop a business case for LVS by consolidating existing evidence, addressing research gaps and demonstrating the potential for services to reduce pressure on other parts of health and social care.

The AOP will continue to drive collaboration across the sector to set out t.he case for nationwide access to LVS