Specsavers calls for equitable access to eye and hearing health services in England

Specsavers calls for equitable access to eye and hearing health services in England

Specsavers is urging the Westminster government to address ongoing disparities in access to vital eye and hearing health services across England.

Despite the pressing need for improvements, the sector has yet to see significant changes that benefit patients and those unable to access essential services. The postcode lottery in England persists, and it is imperative to address patient needs.

In contrast, Wales and Scotland are leading the way in improving access to eye services. Communities in these nations are reaping the benefits of reforms to the GOS contract, which bring services closer to home and are delivered by expert neighbourhood eye health professionals.

‘Health and Social Care Secretary Wes Streeting could look to Wales for a solution to improve access to eye health services in England,’ says Giles Edmonds, clinical services director at Specsavers.

‘Mr Streeting has shown recognition of our sector’s potential to contribute to a neighbourhood health service focused on prevention, but so far, we have only heard positive noises without real change.’

Specsavers continues to advocate for ministers to support neighbourhood optometrists and audiologists as the ‘GPs of the eyes and ears’ because of the significant benefits for patients and communities served.

To support this movement, Specsavers is committed to upskilling colleagues through continuing professional development (CPD) and funding for higher qualifications. It also remains dedicated to the development of the wider sector through professional advancement conferences and other CPD events available to all.

‘Improved access to community glaucoma services is an example where our expertise can play a positive role in the prevention agenda. A nationwide NHS-commissioned primary care audiology service would be similarly beneficial,’ adds Mr Edmonds.

However, recent months have shown that additional tax revenue raised through measures is not focused on supporting changes where the sector can make significant strides for patients. The impact of employers’ national insurance increases on the sector cannot be overstated.

‘This mismatch may become more apparent in 2025 when Mr Streeting unveils his 10-year plan for the NHS in England. This plan will require funding, and as a sector, we must have faith that the funding will be there. The importance of our sector speaking in unison about what needs to change and why was a highlight in 2024, and this collaborative effort must continue into 2025.

‘The Westminster government should ensure fair access to eye and hearing services for all communities. Let’s hold them accountable over tangible progress in 2025.’